Technical Support

Excellence at the service of full assistance

Technical assistance of the company 2K Evolution, connected to ctpplotterspareparts.com site aims to offer a new approach to traditional technical assistance.
The technical support is online at your disposal to analyze your problems and support your technical staff in issues solving.

If the cause of the malfunction of your equipment is identified through the online support you can directly order the parts and carry yourself the replacement. We will do everything possible to ship replacement as quickly as possible in order to minimize downtime.

If the fault proves to be too complex and it is impossible to diagnose with the help of our online support, or you don't have a  qualified technical personnel for assistance in your staff, we can offer a  360 ° assistane network team composed by qualified technicians ready to be present at your office in a very short time. Our goal is to decrease your downtime to a minimum!

online contact




Online Support

 




Certified technicians and reliable repairs




The fastest service with online during working hours




Best relationship
quality/price

  • No extra charge for the service online or by phone
  • Diagnosis and free estimates before the service on site *
  • Additional technical advice and consultancy
  • Qualified experts available online and by phone
  • Certified technicians ready to repair at customer site
  • 3 months warranty for services and repairs *
  • 24 hours service available on-site
  • Most spare parts are available in stock with rapid delivery times
  • An exclusive 6% discount on the purchase of spare parts used by our technichian for repairs on site
  • Competitive hourly rate for the work on site (free transport)
  • No long-term contracts or hidden charges

All solutions and online diagnosis are FREE! Contact our experts today to ask them questions!

contatto tecnico

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